Refund and Returns Policy

Children’s policy

0 – 03.99 Free

4 – 10.99 Pay 50% of the tour price

+11 Pay full tour price per adult

Except for some trips such as flights or swimming with dolphins and others, we will refer you to that information when requesting information or making a reservation.

Cancellation Method

If you cancel the trip one day 24 hours before the travel date, you will be refunded 50% of the total value, Excursions with flights are excluded.

If you cancel reservations for long trips or for more than one day, such as Nile cruise trips, one week before the date of travel, you will be refunded 50% of the total value.

If you cancel your reservation on the same day as your flight or do not show up, no amount will be refunded.

Reservation and payment

A partial payment will be required upon confirmation of your reservation and, if required, payment can be made by credit or debit card (Visa/MasterCard) or through PayPal.

After confirming your reservation, we will send you a message with full details with your reservation number and WhatsApp number to follow up and answer any questions about your trip.

Need help?

Contact us at {email} for questions related to refunds and returns.